Ive been to lottery office three times in last 4 months. Everyone is very friendly and i feel very safe going in and out. Was a bit nervous as i had multiple winning three digit tickets totaling. The Lottery Office proudly accepts players from Australia and New Zealand, and due to being located and licensed in Australia, we undoubtedly have a competitive advantage over our rivals. Added to this, the Lottery Office has a unique model of running our own lotteries.

LOTTERY OFFICES ARE CURRENTLY OPEN BY APPOINTMENT ONLY

Florida Lottery Headquarters are located in Tallahassee, and there are eight additional District Offices to better serve our players throughout the state. Click on any of the District Office locations listed below for maps and driving directions.

APPOINTMENT TIP: Please check for appointment times at multiple locations near you because appointment availability varies by location.

Are The Lottery Offices Open

Pensacola District Office

Trade Winds Shopping Center
6601 North Davis Highway - Suite 54
Pensacola, FL 32504-6301
Email: District Office
Call: (850) 484-5020
Drop Box Hours: 8:00 am - 3:30 pm, CST
Schedule an Appointment at this Office

Tallahassee District Office

250 Marriott Drive
Tallahassee, FL 32301
Email: District Office
Call: (850) 487-7799
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office

Gainesville District Office

Butler Plaza
3926 Southwest Archer Road
Gainesville, FL 32608-2342
Email: District Office
Call: (352) 334-3880
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office

Jacksonville District Office

8206 Philips Highway - Suite #36 -
Jacksonville, FL 32256
Email: District Office
Call: (904) 448-4760
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office

Florida Lottery Headquarters
(Prizes above $250,000)

250 Marriott Drive
Tallahassee, FL 32301
Email: Claims Processing
Call: (850) 487-7707
Drop Box Hours: 8:30 am - 4 pm, EST
To schedule an appointment for prizes above $250,000, please contact Florida Lottery Headquarters at: 850-487-7707.

Tampa District Office

Centerpoint Business Park
1911 US Highway 301 North - Suite 170
Tampa, FL 33619-2661
Email: District Office
Call: (813) 744-6134
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office

Orlando District Office

West Town Corners
380 South State Road 434 - Suite 1028
Altamonte Springs, FL 32714
Email: District Office
Call: (407) 788-2202
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office

Fort Myers District Office

11760 Metro Parkway
Fort Myers, FL 33966
Email: District Office
Call: (239) 278-7111
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office

West Palm Beach District Office

4360 Forest Hill Blvd
West Palm Beach, FL 33406
Email: District Office
Call: (561) 640-6190
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office

Miami District Office

14621 Oak Lane
Miami Lakes, FL 33016
Email: District Office
Call: (305) 364-3080
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office

A SECURED DROP BOX FOR SUBMITTING CLAIMS IS AVAILABLE AT ALL LOTTERY OFFICES UNLESS THE OFFICE IS CLOSED TO EMPLOYEES. ANY OFFICE WITH AN ASTERISK (*) NEXT TO ITS NAME IS TEMPORARILY UNABLE TO ACCEPT DROP BOX CLAIMS. PLEASE CHECK BACK FOR DAILY UPDATES. LAST UPDATED 02/09/2021.

• Prizes less than or equal to $2,500,000, and that are not paid by annuities, may be claimed at any Texas Lottery® Claim Center.
• Prizes less than or equal to $5,000,000, and that are not paid by annuities, may be claimed at Texas Lottery Claim Centers in Austin, Dallas, Fort Worth, Houston and San Antonio.
• Prizes greater than $5,000,000, all Lotto Texas®, Powerball® and Mega Millions® jackpot prizes, and prizes paid by annuities must be processed at Texas Lottery headquarters in Austin. If you believe you are a holder of such a ticket, please call 800-375-6886 to complete an initial inquiry on your ticket and to schedule an appointment to complete the processing of your claim.
• Claim Center Office Hours are Monday - Friday, 8:00am - 5:00pm local time.

Abilene
209 S. Danville
Suite C-103
Abilene, TX 79605
(325) 698-3926
(325) 698-3257 (fax)
Map This Location

Amarillo
7120 IH-40 West, Suite 110
Park West Office Centre
Amarillo, TX 79106
(806) 353-0478
(806) 355-6239 (fax)
Map This Location

Austin
611 E. 6th Street
Austin, TX 78701
(512) 344-5252
(512) 344-5151 (fax)
Map This Location

Beaumont
6444 Concord Rd.
Beaumont, TX 77708
(409) 347-0734
(409) 347-0752 (fax)
Map This Location

Corpus Christi
4639 Corona
Suite 19
Corpus Christi, TX 78411
(361) 853-4793
(361) 853-4982 (fax)
Map This Location

Dallas
8700 N Stemmons Freeway
Suite 140
Dallas, TX 75247
(214) 905-4912
(214) 905-9625 (fax)
Map This Location

El Paso
401 East Franklin Avenue
Suite 150
El Paso, TX 79901
(915)-834-4920
(915) 834-4905 (fax)
Map This Location

Fort Worth
4040 Fossil Creek Blvd.
Suite 102
Fort Worth, TX 76137
(817) 232-9478
(817) 232-9105 (fax)
Map This Location

Houston
1919 N. Loop W.
Suite 100
Houston, TX 77008
(713) 869-6451
(713) 869-3754 (fax)
Map This Location

Nebraska Man Hits Jackpot Twice In One Year

Laredo
1202 Del Mar Blvd.
Suite 4
Laredo, TX 78045
(956) 727-8750
(956) 791-6412 (fax)
Map This Location

California Lottery District Office Locations

Lubbock
6202 Iola Ave Suite #900A
Lubbock, TX 79424
(806) 783-0602 - Main line
(806) 783-0613 - Line 2
(806) 783-0615 (fax)
Map This Location

McAllen
4501 West Business 83
STE A2
McAllen, TX 78501
(956) 630-2278
(956) 630-4806 (fax)
Map This Location

Odessa
4682 E. University
Suite 100
Odessa, TX 79762
(432) 550-6340
(432) 368-7321 (fax)
Map This Location

He Promised His Friend He'd Split The Cash If He Won The Lottery. He's Doing Just That With His $22 Million Jackpot

San Antonio
9514 Console
Suite 111
San Antonio, TX 78229
(210) 593-0210
(210) 593-0226 (fax)
Map This Location

Tyler
3800 Paluxy Drive
Suite 330
Tyler, TX 75703
(903) 509-9008
(903) 509-9309 (fax)
Map This Location

When Will The Lottery Office Open

Victoria
2306 Leary Lane,
Suite 400
Victoria, TX 77901
(361) 573-4185
(361) 573-1290 (fax)
Map This Location